🙋‍♂️Training Guide

This does not have everything you need to go to #staff-resources to get it.

Training Behavior and Information

• Trainers should avoid rushing through the script. Provide sufficient time for LRs to read and process the information being presented.

• MRs and HRs should refrain from engaging in conversations and instead utilize the SplashBay Discord server.

• Engaging in any form of unprofessional behavior will result in immediate dismissal from the session and potential disciplinary actions.

• The punishment for HRs lacking grammar also applies to everyone in this situation.

• It is acceptable for a trainer to claim another trainer's position if one disconnects prior to the teleportation of LRs.

• LRs are permitted to go AFK for a maximum duration of two minutes, although they must inform their trainer about their temporary absence. LRs are allowed to go AFK only twice per session.

• Under no circumstances is it permitted to falsely inform LRs that they failed and then later state they passed. Please be direct when conveying your intent to pass LRs.

Rank Information

Below is an overview of each rank's job at training sessions.

Job	Description	Eligible Ranks	Quantity
Host	The Host should join the Training Center between :20 and :25and claim the session 1 hour before start time. The Host assumes several key responsibilities in the training session, including leading the session and delivering the introduction. They are also responsible for verifying that trainers have the correct guide version, whitelisting trainers, supervising the session to ensure smooth operation, and ranking.	Board of Lifeguard+	1 host per training
Co-Host	The Co-Host should join the Training Center between :20 and :25. The Co-Host contributes by doing the group shouts, verifying that trainers have the correct guide version, and recording training attendance using the appropriate format. Additionally, the Co-Host plays a key role in supervising the session, ensuring its smooth operation, and ranking. It is crucial for the Co-Host to accurately submit the training attendance in a ticket, adhering to the designated format.	Shift Manager+	1 co-host per training - please note that co-hosts are OPTIONAL
Trainer	Trainers are expected to join the Training Center at :45 and carefully follow the instructions provided in this guide. Trainers conduct a series of tests and evaluate the performance of their LRs based on the criteria outlined in this guide.	Pool Supervisor+	Limited to the number of trainees.
Lower Ranks	Low Ranks (LRs), which are Trainee Team Members, Junior Team Members, and Senior Team Members, attend training sessions and must adhere to all instructions provided. By doing so, LRs have the opportunity to receive a possible promotion.	Trainee, Junior Lifeguard, Lifeguard, Junior Attraction Operator, Attraction Operator	No maximum
Spectators	Spectators supervise training sessions and ensure everything is running smoothly.	HRD Group Manager+	Max 2